PrüfExpress FAQs
Welcome to our FAQ page! Here you will find answers to the most frequently asked questions about using PrüfExpress. We have created this page to help you get the most out of our software. If you have a specific question that is not answered here, please do not hesitate to contact us.
PrüfExpress is a specially developed software solution for efficient management and monitoring of equipment in various industries. At the same time, it helps to fulfill the requirements of §14 of the BetrSichV paragraphs 1 and 2.
As a web-based application, PrüfExpress does not need to be installed on your computer. Simply open your browser and navigate to PrüfExpress. For mobile devices, you can download our dedicated apps from the Apple AppStore or Google PlayStore.
To use PrüfExpress on your computer, you should ensure that you are using an up-to-date version of your browser. To use our iOS app, you need at least an iPhone 7 with iOS 11.0 or later.
As a Software as a Service (SaaS) product, all updates to PrüfExpress are carried out automatically. You don’t have to worry about anything. Updates to our mobile apps are made available via the respective AppStore.
Please first make sure that your system meets the specified minimum requirements. If you still have difficulties accessing PrüfExpress, please check our system status at status.pruefexpress.de.
However, should problems occur, our support team is always available to help you.
You can easily reset your password by using the “Forgot password” function on the login page.
You can update your password at any time in the account settings under “Change password”.
Our support team is always at your disposal. You can reach us via our support portal or directly by e-mail at support@pruefexpress.de.
Of course, we provide you with a comprehensive user manual, which you can find on our website.
Yes, we offer a free demo version of PrüfExpress. Simply make an appointment via our website and we will be happy to show you the functions and possibilities of PrüfExpress.
We take data protection very seriously. Your data is therefore stored in certified European data centers in strict compliance with all current security measures. In addition, before every major release we carry out a pentest with our partner Moritz Kaumanns to ensure that our application complies with all current security standards.
If you encounter an error, please report it to our support team immediately. We will endeavor to find a solution as quickly as possible.
PrüfExpress is continuously developed and is usually updated every 2 to 4 weeks. In this way, we ensure that you always benefit from the latest functions and improvements.
Yes, PrüfExpress offers you a practical export function that you can use to access and save your data at any time.
Yes, PrüfExpress offers a wide range of integration options with third-party services and software. Please contact us for further information.
You can easily customize your individual settings in PrüfExpress via the “Configuration” menu in the menu bar.
PrüfExpress is multilingual and supports German, English, Hungarian and Portuguese, among others. A complete list of supported languages can be found on the login page.
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